Returns & Cancellation

In the event of delivery of a wrong product (product other than what was ordered) and / or faulty product (damaged condition / higher or lower SKU), other than alternate products confirmed by customer, we shall replace the wrong / faulty product with the correct product. In case we are unable to replace the product, then the refund of the value of the product shall be organized to you within 2 working days.

A Customer can cancel their order before it is being out for delivery by calling our customer service. In such a case we will refund any payments already made for the order.

Return Policy - Time Limits:
1. Perishable goods: Within 4 hours from the delivery time.
2. Other goods: Within 12 hours from the delivery time.

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